As families across America got together for the holidays, some discovered that an aging parent or other senior relative has increased care needs and would benefit from the companionship and services of an in-home caregiver or home health aide. To help them research their options, Caring.com—the nation’s leading website for senior care reviews and highly-regarded senior care referral service—announced its annual list of the best home care agencies, the Caring Stars of 2020, which again included Warren/Hunterdon County’s Home Instead Senior Care.
Originally published in 2012 as the first of its kind and expanded to include in-home care agencies based on consumer ratings and reviews. For 2020, there are 466 highly rated agencies in 46 states (and Puerto Rico) providing in-home care, home health care, hospice, and/or geriatric care management services, including 139 “Caring Stars,” which are agencies who’ve earned the award for 2020 as well as in two prior years. Home Instead qualified for both lists.
“We know it can be overwhelming and time-consuming to find the best senior care service providers for a loved one, particularly if the need is urgent,” said Caring.com’s CEO Jim Rosenthal. “The testimonials in our high-integrity consumer reviews program support the search and selection process. The Caring Stars guide is one of several ways we ease the burden of family caregivers and seniors nationwide”.
To be considered for this distinguished list, Caring Stars 2020 agencies met a rigorous set of criteria, including but not limited to: having 10 or more reviews, an overall average rating of 4.5 stars or higher, and 3 or more new reviews within the qualification time frame (one of those being a 5 star review). Caring.com senior care experts also conducted a reviews integrity audit and took other quality-assurance measures before determining the Caring Stars of 2020.
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